Terms of use

Using the service

Waree lets you create, customize, and share AI assistants. You are responsible for your account, supplied content, assistant instructions, and customer follow-up. Do not use the service for unlawful activity, harassment, impersonation, spam, harm to minors, unauthorized collection of personal information, attacks on systems, or attempts to evade usage limits. We may suspend accounts or shared assistants that break these terms.

AI limitations

AI can produce inaccurate or incomplete answers. Review important information and do not rely on it as a substitute for medical, legal, financial, or other professional advice. Booking and order requests require confirmation by the business; an AI conversation is not confirmation of a booking, order, or payment. The service is provided as available, without a guarantee of uninterrupted operation. Applicable consumer rights continue to apply.

Sharing and visitors’ information

You are responsible for the information your shared assistant provides and for the lawful use of customer information you receive. Shared knowledge and personality may appear in answers. Guest transcripts and contact requests may be stored and visible to you and service administrators. Shared traffic uses the owner’s Waree allowance. Links can stop working if sharing is disabled, a handle changes, the allowance runs out, or AI features are paused.

Plans and allowances

The Free plan costs nothing and needs no payment details. Paid plans (Plus and Pro) include larger monthly allowances; the pricing page lists each plan’s allowances, and checkout shows the price, currency, and billing interval before you pay. Paid plans may be closed to new purchases; the pricing page shows when they are available. Allowances reset at the start of each monthly period, and unused allowance does not carry over.

Billing, cancellation, and refunds

Paid plans renew automatically each month until canceled. You can cancel at any time with Manage subscription on the pricing page, which opens Stripe’s billing portal. Cancellation takes effect at the end of the current paid month, and you keep paid access until then. A return from checkout alone does not confirm payment or activate access; Stripe must confirm the subscription.

Subscription payments are non-refundable except where required by applicable law. Cancellation stops future renewals and does not itself refund the current paid period. If you believe a charge is duplicated, unauthorized, or incorrect, contact support@waree.co so we can investigate. Nothing in these terms limits your mandatory cancellation, withdrawal, refund, or charge-dispute rights under applicable law.

Changes and pauses

We may change or discontinue features. To protect the service, we may temporarily pause AI replies and voice features for everyone, for example during an outage, abuse, or an unexpected cost spike; the rest of your account stays available while they are paused. We update the date at the top when these terms change.

Your information and support

You may change your assistant settings and disable sharing at any time. Deleting an assistant does not automatically remove all historical records. Email support@waree.co for help with billing, refunds, account deletion, or service issues, or use the in-app report button. Verified account deletion requests are completed within 30 days; the privacy notice explains what is deleted. See Support for details.